Support

Need help with one of our apps? Email us and we will get back to you within 2 business days.

Contact support

To help us resolve your issue faster, please include:

The app name and version (usually found in the app's Settings or About screen)
Your device model and operating system version
A short description of the problem and, if possible, a screenshot

Frequently asked questions

How do I delete my account?

If an app lets you create an account, you can delete it from within the app, usually under Settings → Account → Delete Account. You can also email us from the address linked to your account and we will process the request.

Does deleting my account cancel my subscription?

No. Subscriptions purchased through the App Store or Google Play are managed by Apple or Google. Please cancel them in your device's subscription settings before deleting your account:

iPhone / iPad: Settings → your name → Subscriptions
Android: Google Play Store → your profile icon → Payments & subscriptions → Subscriptions

How do I request a refund?

Refunds for App Store and Google Play purchases are handled by Apple and Google. You can request one at reportaproblem.apple.com or through your Google Play order history.

How do I restore a purchase?

Open the app, go to its purchase or Settings screen and tap "Restore Purchases", making sure you are signed in with the same Apple ID or Google account used for the original purchase.